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Auto update from Viator to Bókun

Save time and effort with the brand new Auto-update feature in Bókun

How can I enable auto update for my Bókun Viator connection?#

  1. For vendors on the PRO plan: Click OTAs > Viator on the side navigation.
    For vendors on the FREE plan: Click Viator connection on the side navigation.
  2. Toggle Auto update from Viator to Bokun to green.
  3. Auto update is now active in your accounts.

Note: The product information and content on Viator will replace what you have already in Bókun. If you turn on auto-update, we can not restore the product information you had in Bókun.

How does the auto update from Viator to Bókun work?#

You can enable auto update for your product to update almost all the attributes of your products automatically, saving you time and effort.

If you make changes on Viator, they will be automatically updated in Bókun. These are the attributes that will automatically update and are managed in Viator:

  • Categories & themes
  • Tour details
  • What makes this tour unique
  • Inclusions & exclusions
  • Guides and languages
  • Information travellers need from you
  • Level of difficulty
  • Cancellation policy
  • Pricing Type
  • Information you need from travelers

Attributes that are managed in Bókun:

  • Availability

Attributes that are not auto-updated between Bókun and Viator and have to be managed in both systems:

  • Meeting points
  • Pickup places
  • Agenda items
  • Booking questions

How can I enable auto deactivation for my Bókun Viator connection?#

  1. For vendors on the PRO plan: Click OTAs > Viator on the side navigation.
    For vendors on the FREE plan: Click Viator connection on the side navigation.
  2. Toggle Auto deactivate on Bokun when deactivated on Viator to green.
  3. Auto deactivation is now active in your accounts.

How does the auto deactivate from Viator to Bókun work?#

This option means that when a product is deactivated on Viator, it will automatically be deactivated on Bókun. This only works from Viator to Bókun, not from Bókun to Viator.

I have made changes in Viator, but they are not updating in Bókun?#

Please contact us at support@bokun.is, and we’ll be glad to help.