Skip to main content

How to create and use boxed experiences

This article describes what boxed experiences are and how to create them.


What is a Boxed Experience?

Boxing a product enables you to override the name and description of your own experience as well as other suppliers' experiences to better fit your company's brand image and messaging. Boxing is also a great way to make another supplier's product description more SEO (Search Engine Optimization) friendly.

In order to gain access to another supplier's experiences, you must be in a Marketplace partnership with them as a reseller.

Another way you can use Boxed Products is to box your own experiences to create different versions of your product. For example, a summer and a winter version of an experience. Boxed Products can help you without having to update your experience description every season.


Which Experience attributes can be changed using Boxed Experience?

Boking Products allows you to change the following settings of an experience:

  • Product title
  • Description
  • Photos and videos
  • Translations


Which Experience attributes can NOT be changed using Boxed Experience?

  • Price
  • Availability
  • Location
  • Itinerary
  • Inclusions and exclusions
  • Know before you go and What to bring
  • Ticket information


How Do I Create a Boxed Experience?

  • To create a Boxed Product go to the side navigation and select Experiences then select Experiences overview.

  • Select Boxes on the right-hand side of the screen.

  • Select the three dots on the right-hand side of the screen and select Box an experience.

Add the following information:

  • Title: The name of the boxed product. You can create a new name, or use the existing name created by the supplier. If you do change the name, the name will only dispaly on your booking engine, but the ticket that the customer receives will always show the name of the original product.

  • Select an Experience to Box:

    • Supplier: Select the supplier who owns the product you intend to box
    • Product: Select the product you would like to box from this supplier
  • What would you like to override?

    • Photos & videos: Select to override photos & videos
    • Custom fields: Select to override any custom fields the supplier might have added
    • Itinerary: Select to override itinerary
    • Route map: Select to override route map

  • Remember to save your changes.


Where Do I Make Changes to my Bbxed experience?

When you save your changes, your boxed Experience product will open up automatically. The new boxed experience will not appear on your Experiences list. It will be in the Boxed Products list instead.

You can find the Boxed Products list by selecting Boxes on the right-hand side of your Experiences overview list.

When you select the boxed experience, you will be able to make your desired changes, similarly to when you make changes to a regular Experience.

Once you have made your changes, select Activate on the right-hand side of the screen, and your boxed product is ready to be used!