Bókun Help Center
Current Bókun status update
You can find the latest up-to-date status information on our status page.
You've got questions? We've got answers!
Locate our FAQs and help articles using the search bar above or the menu panel to the left.
- New to Bókun? Check out our guide to Get Started
- Viator supplier? Learn how to connect your Viator account to Bokun.
- Experiencing connectivity issues? Check our Service Status.
Not a Bókun customer yet?
Unable to find the answer to your query?
Get in touch with us:
The easiest way to contact us is through our live chat service. Our live chat is open from 7a.m to 11 p.m GMT, Monday to Sunday.
To open a chat with us, simply tap the Chat button in the bottom right corner of the Help Center page.
Other ways to get in touch
When our team is not available via live chat, you will be able to submit your query through our online form, which’ll appear instead of the chat button. We’ll then get back to you within 24 hours with an answer.
What’s new in the Bókun product?
Check out some of the key product updates we’ve made in 2021.